Privacy Policy
Effective Date: May 13, 2026
At Root & Stem Catering (“Root & Stem,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or engage with our services.
Information We Collect
We may collect personal information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Event details and preferences
- Company or organization name
- Billing or payment information
- Any additional information submitted through contact forms or email correspondence
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and device information
- Pages visited and website activity
- Cookies and analytics data
How We Use Your Information
We use collected information to:
- Respond to inquiries and event requests
- Provide catering and event services
- Communicate regarding bookings, proposals, or contracts
- Improve website functionality and user experience
- Send updates, marketing communications, or promotional materials (you may opt out at any time)
- Maintain business records and internal operations
Cookies & Analytics
Our website may use cookies and similar technologies to improve site performance and understand how visitors interact with our content.
These tools may collect anonymous usage data through third-party services such as website analytics platforms.
You can adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.
Sharing of Information
Root & Stem does not sell or rent personal information to third parties.
We may share information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Event or rental partners
- Website hosting and analytics providers
- Email marketing platforms
These providers are only given access to information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites or social media platforms. Root & Stem is not responsible for the privacy practices or content of third-party sites.
We encourage users to review the privacy policies of any external websites they visit.
Email Communications
If you subscribe to our mailing list or submit an inquiry, you may receive occasional emails regarding company news, seasonal offerings, events, or promotions.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to personal data we hold about you
- Request corrections or updates
- Request deletion of your information
- Opt out of certain communications
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality.
Updated versions will be posted on this page with a revised effective date.